Mitch was fantastic to work with when it came to learning about and ultimately selecting a new medical/dental/vision insurance plan. We had an initial call to discuss why I was looking to make a move and what I was looking for. Based on our personal situation, we made the most sense for us to wait a few months to see if the timing was right to make change this year. Mitch was so patient, and never pushed me to move up our timeline or to make a decision.